Operations · Careers at Spellzee

Academic Coordinator, Online Classes (Work From Home)

Work From HomeFull Time11 AM to 9 PM, Flexible

Spellzee is hiring academic coordinators to look after families once they join. You will run onboarding calls, set up the first class with the right tutor, handle reschedules and keep parents updated on their child's progress, all from home.

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What You Will Do

  • Run onboarding calls with new parents and confirm their class details
  • Set the first class with the tutor and make sure reminders go out
  • Handle reschedules, tutor changes and parent queries within 24 hours
  • Check class reports and parent feedback, and call parents for check-ins
  • Keep every student's record up to date in the Spellzee ERP

Must Haves

  • Clear spoken and written English
  • Your own laptop and a stable WiFi or broadband connection (mandatory; mobile data alone is not enough)
  • Comfortable working 11 AM to 9 PM, with flexible hours
  • Organised, quick to respond and calm with parents

Good to Have

  • Experience in academic coordination, operations or customer success
  • Good with Google Sheets or Excel
  • Tamil or another Indian language

Working Hours and Pay

Hours: 11 AM to 9 PM (India time), with flexible working hours agreed with your team lead.

Pay: Monthly salary based on experience.

Why Work at Spellzee

  • Work from home
  • A clear daily task list in our ERP
  • Grow into senior coordinator and team lead roles

Onboarding and training on the Spellzee way of working, our ERP and our tools, with a mentor for your first weeks. Spellzee is incubated at IIT Madras Research Park and has taught 15,000+ families with 500+ certified tutors.

How Hiring Works

  1. Apply with the short online form. It takes two minutes.
  2. Record a short voice intro when our HR team contacts you with the details.
  3. Screening call with our HR team.
  4. Round 1: an interview with our Head of Operations on Google Meet.
  5. Final round: an interview with our Founder.
  6. Offer letter and documents, then a 1 week trial period with a Trainee ID: product walkthrough, an assigned task and an assessment.
  7. Appointment letter and Employee ID.

Questions

Is this a sales role?

No. You support families after they have joined; there are no sales targets.

What is the selection process?

Apply online, record a short voice intro when our HR team contacts you, a screening call with HR, an interview with our Head of Operations, then a final interview with our Founder.

Is the academic coordinator role work from home?

Yes. It is fully remote. You work with parents and tutors over phone, WhatsApp and the CRM.

Do I need teaching experience?

No. Strong organisation, quick replies and a caring way with parents matter most. Experience in coordination or customer support helps.

Can freshers apply?

Yes. Freshers who are organised and comfortable with Sheets and WhatsApp can apply.

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